systems outage

ATO announces its approach to outage compensation

In the wake of the recent unplanned system outages, the ATO’s response was to provide lodgement deferrals and remit interest and penalties where the outages affected either practitioner and/or client lodgment outcomes. ATO announces its approach to outage compensation But in the face of approaches from a portion of the tax practitioner community for compensation

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ATO comments on the December 2016 system outage

Ramez Katf, chief information officer at the ATO, writes to tax practitioners in relation to the December 2016 ATO system outage. “I want to connect with you regarding our system outage at the end of last year and provide an explanation. I regret the impact the disruption of our services had on tax practitioners and our

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